At IGOGO, protecting user privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services.
By accessing or using IGOGO, you agree to the collection and use of information in accordance with this policy.
Information We Collect:
Personal Information
When you create an account or use our services, we may collect:
Full name
Email address
Phone number
Profile photo
Username and password
Location Information
IGOGO may collect precise location data from your device to support delivery services and order tracking.
Location data may be used for:
Rider navigation
Delivery tracking
Order coordination
Financial Information
To enable transactions on the platform, we may collect or process:
Bank account details (for sellers or payouts)
Wallet balance data
Transaction history
Payments may currently occur through bank transfer and may later integrate with secure payment gateways.
User Content:
Users may upload or create content on the platform, including:
Product listings
Product images
Chat messages
Reviews and ratings
Device and Technical Data
We may automatically collect certain technical information such as:
Device identifiers
IP address
App usage data
Crash reports
Performance analytics
How We Use Your Information.
We use collected information to:
Create and manage user accounts
Facilitate buying and selling on the platform
Coordinate deliveries through riders
Improve platform performance and reliability
Provide customer support
Prevent fraud and abuse
Data Security
IGOGO implements industry-standard security measures to protect user information.
All data transmitted between users and our servers is encrypted using secure HTTPS connections.
Data Retention
We retain personal data only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Account Deletion
Users may request deletion of their account and personal data by submitting a request through:
https://igogo.com.ng/contact-us
Additional information about account deletion is available at:
https://igogo.com.ng/data-deletion
Children's Privacy
IGOGO is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.
Contact
If you have questions regarding this Privacy Policy, please contact us through:
https://igogo.com.ng/contact-us